Getting help with a group or organizer concern
Different problems need different information. A broken contact link, a disagreement about leadership, and a safety report should each be described clearly so the department can understand what help is needed.
Immediate safety comes first
If someone is in immediate danger, seek help from local emergency services or venue security as appropriate and alert event organizers. Do not wait for an email response. For follow-up reporting, use the conduct page or department contact route.
When you cannot reach a group
Include the group's name, location, public links, and the dates and channels of your contact attempts. Explain what you were trying to do. An old page or unanswered message can justify checking a listing, but does not alone establish inactivity or misconduct.
When reporting conduct or leadership concerns
Describe what happened, when and where it happened, who was involved, and what you personally observed. Separate firsthand information from information someone else provided. Explain your connection to the group and what help you are requesting.
Relevant support may include messages with context, links, dated screenshots, event details, and witnesses who are willing to be contacted. Preserve original material where possible. Avoid altering evidence in a way that changes its meaning, and identify any redactions.
You may report a concern without documentary evidence. Explain what information is available and what is missing. The department needs enough reliable information to assess a claim before deciding what action is appropriate; submitting an allegation does not establish its accuracy or determine an outcome.
Share information carefully
Send relevant material through the contact route rather than posting private information publicly. Do not include passwords, government identification, medical records, or unrelated personal information. State any concerns about how your identity or supporting material may be shared. Do not assume absolute confidentiality or anonymity; ask about handling limits before sending information that depends on those assurances.
What happens after you prepare a report
The website's contact tool prepares a draft for you to review and send. Opening that draft does not submit it. Check that your message has actually been sent.
The department may need clarification or additional context. A report does not guarantee a specific decision, deadline, or disclosure of information about another person. Use existing correspondence for follow-up where possible, and clearly identify any new safety concern.